Facebook Feed FAQ

What does Momento import from Facebook?

Momento will import the following items from Facebook:

  • Posts (by you and that mention you)
  • Photos (uploaded by you)
  • Videos (uploaded by you)

Momento will also detect and import:

  • People (mentioned or tagged in posts) — These will appear under the 'With' tab of 'Explore' > 'People'.
  • Places (tagged in posts) — These will appear in 'Explore' > 'Places'.

Momento will not import:

  • Posts on your wall by other users
  • Posts by you on other users' walls
  • Private messages
  • Activity posts from other apps
  • Life events
  • Group messages
  • Page activity

Momento is focussed on capturing information that helps provide a picture of your daily activities and provide useful context.

Can I add multiple Facebook accounts?

To do this you will need to either logout of you current Facebook account in Safari OR enable private browsing in Safari. Once you have done this you will then be able to add the new account in Momento.

Please note that Momento does not support Facebook pages.

Feed Limitations

There are no feed limitations. Momento will import your full Facebook history.

Known Issues

There are no known issues with this feed. 

Additional Troubleshooting

If you are having issues with your Facebook feed and have carried out all of the checks on in our 'Troubleshooting Feeds' article, then here are some additional steps you can take to ensure Facebook is setup correctly.

Check Cookies are enabled in Safari

If you have cookies disabled in Safari then Facebook will not be able to authenticate. To check go to 'iOS Settings > Safari > Block Cookies' and ensure that it's set to 'Allow from Websites I Visit' which is the default iOS setting.

Check 'Platform' is enabled in Facebook

  1. Visit Facebook App Settings on your web browser.
  2. Under the 'Apps, Websites and Plugins' tap 'Edit' and ensure that Platform is ON/Enabled.

Check Momento is enabled in Facebook

  1. Visit Facebook App Settings on your web browser.
  2. Under the 'Logged in with Facebook' tab at the top, click on 'Momento' from the list of apps.
  3. Ensure all permissions have a tick beside them.
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