Changes to Momento Premium in v3.5

In 2019 Momento will celebrate its 10th birthday; a milestone we only hoped we’d hit when we first set out to build the product in 2009. We’re incredibly proud to be still developing a product that so many people around the world love and use everyday.

A big driver for us to continue and grow Momento is the overwhelming feedback we receive from our customers and our on-going mission to help the world record, remember and improve their lives.

Despite our commitment to Momento, it’s become increasingly difficult for us to generate sufficient revenue to develop and grow Momento. We aim to build a product that creates real and honest value for our customers without selling their data or their attention. To ensure Momento can continue its journey, we’re making the following changes to the functionality and pricing of our tiers.

Our Revised Tiers

These changes are effective for all users alongside the release of Momento v3.5.

Free

Our free tier is the default tier for all users.

Starting a journal can be difficult and paying for an app you can’t try first is just another barrier to getting started. Our free tiers gives you the opportunity to take the app for spin first and realise the benefits of journaling.

Momento's core functionality is available for free with no strings attached — that means no ads and no data mining. We will continue to allow everyone to keep a simple daily journal.

Single Feed Connection

The only change we will be making is to restrict the number of feed connections to a single feed. Maintenance and management of our feed connections is expensive so it's imperative that we restrict additional feed connections to our Premium customers.

Any additional feeds you have connected will disconnect automatically and you’ll be able to reconnect your chosen free feed manually. All existing feed data will remain stored in Momento but will no longer update.

Premium

New Features

We’re introducing two new features for Premium customers; ‘Themes’ and ‘Formatting’. As before, all Premium subscribers will continue to receive access to new features for the period of their subscription.

Consolidating In-app Purchases

We’re removing all individual in-app purchases from Momento. These features will now only be available as part of the Momento Premium subscription. This simplifies our offering and makes it easier for our customers to benefit from every new feature without them being behind individual pay walls.

Users who purchased these features will continue to have access to these features without disruption.

New Pricing

We’ve designed our new pricing model to better reflect the value Momento provides whilst remaining affordable and providing flexibility in payment periods.

For the cost of a coffee every month, or the cost of a quality notebook every year you can unlock the full Momento experience, whilst contributing towards the ongoing development of the app.

Tap the 'View Pricing' button below to see the revised pricing tiers in your country.

Free Trial

We now also offer a free 1 month trial of Momento Premium so you can experience all the features and discover the value in Momento before you decide to buy.

Premium Gold

We’ve received a lot of feedback over the years from our users who deeply value Momento and would like to contribute more to assist with development of the product. The Premium Gold tier gives those who love Momento and can afford to contribute a little more the opportunity.

In exchange for the additional contribution we’ll be offering Priority Support, so you can get answers to your questions even quicker and directly from the Momento Team.

Our Premium Gold users will also have access to a few more little easter egg features (such as the Gold theme) as well as exclusive future opportunities.

FAQ

How will this affect existing Premium subscribers?

Existing Premium subscribers will be able to choose from the new subscription options when their Premium subscription expires. In the meantime everything will remain the same.

We want to ensure our existing customers transition with these new changes smoothly so we've offered full details in-app on how you will be able to choose your subscription options.

You can also find full details on how these changes may affect you in our Momento Premium FAQ article.

How will this affect existing in-app purchases?

If you purchased an in-app purchase (such as ‘additional feeds’, ‘lock’ or ‘multiple photos’) you will continue to benefit from these features forever. These features will not be affected by the new subscription changes. If you have lost access to these features, or if you do so in the future, you can ‘Restore Purchases’ from the ‘Premium’ settings screen.

How will this affect customers who purchased Momento?

For our early supporters who purchased Momento 3 before we introduced Momento Premium (Nov 2015 - Jul 2016) you will continue to receive all the features that were included in Momento 3 up until July 2016 without restriction. For access to all new features you will need to subscribe to Momento Premium.

Why isn’t Momento free?

As consumers we've trained ourselves to expect products for ‘free’ from the abundance of apps monetised through advertising and data mining. ‘Free’ products with these business models do have a cost; your attention or your data. Further more, these business models often fundamentally challenge the priority and integrity of products in ways that are not of ultimate value to the user.

We aim to build a product that creates real and honest value for our customers. If you value Momento, we simply ask that you support it directly.

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Full details of Momento Premium can be found in our Momento Premium FAQ article.

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