General

🛠 Known Issues

• Expected Downtime: Twitter
• 'Momento Premium Expired' Subscription Error
• Facebook feed disconnecting after reconnecting
• YouTube Feed Error & Discontinuation
• UX: Long moments will be cut off when viewing
• Momento Classic on iOS 14.5
See all 9 articles

⚙️ Settings

• How do I protect Momento with a passcode / pincode or Touch ID / Face ID?
• How do I hide maps and photos from timeline summaries?
• How do I reset my passcode / pincode / lock code?
• How do I enable/disable sounds?
• How do I change the behaviour of the add moment (+) button?
• Reminders FAQ
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✏️ Moments

• How do I add a new moment?
• How do I edit or delete a moment?
• How do I add a photo to an existing moment?
• How do I add photo at the time it was taken?
• How do I change the date and time of a moment?
• What is a moment and a moment group?
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🌟 Feeds

• Full Feed History in Momento v3.6
• What is a feed?
• Troubleshooting feeds
• Why can't I add any more feeds?
• Facebook Feed FAQ
• Twitter Feed FAQ
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🧭 Explore

• Navigating the timeline
• What is an event?
• What is a tag?
• Where did the 'This Day' section go?
• How do I merge tags?
• How do I merge places?
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🗄 Data

• Backup FAQ
• Restore FAQ
• Export FAQ
• Is my data encrypted?
• Transferring Momento data to a new device
• Photo & Video Storage FAQ
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🔒 Privacy

• Where is my data stored?
• Is my journal private?
• How do I delete / close my account?
• Why does Momento need access to my photos?
• Why does Momento need access to my location?
• Does Momento post to social networks I connect with?
See all 7 articles

🧡 Momento Premium

• Changes to Momento Premium in v3.6
• Changes to Momento Premium in v3.5
• Momento Premium
• How do subscriptions work?
• Does Momento support Apple's Family Sharing feature?
• I've lost access to in-app purchases or Premium features

📕 Momento Classic

• Downloading Momento Classic
• The future of Momento Classic
• Restoring Momento Classic data to Momento 3
• Backing up and restoring Momento Classic data
• Restoring Data in Momento Classic after installing Momento 3
• Where can I find support for Momento Classic?

📩 Feature Requests

• Sync & iPad
• PDF Export
• Multiple Journals
• Momento for Mac, PC or desktop
• Momento for Android
• Support for additional languages